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dnata, a leading world air and shuttle products and providers provider, has ensured the accurate transportation of over 6500 animals through its developed Animal Care and Inspection Centre at Brussels Airport (BRU) for the length of 2023-24.

The Animal Care & Inspection Centre (ACIC), a leading 2000m² facility, is dedicated to the accurate handling of are residing animals at BRU. The flexibility turned into as soon as awarded the Worldwide Air Transport Association’s (IATA) Centre of Excellence for Just Validators (CEIV) for its business-leading are residing animal handling processes, in 2022.


Stef van Binst, Managing Director, dnata Belgium, talked about: “We are proud to provide globally recognised, accurate and official are residing animal handling products and providers at Brussels, repeatedly turning in most entertaining-in-class products and providers to our prospects and owners who’re naturally anxious of their pet’s wellbeing whereas travelling. In shut cooperation with our companions and authorities, we are in a position to continue to make investments in our operations and world-class amenities to get sure shuttle comfort for our animal company.”

Pet welfare is top precedence

As household pets reach into the ACIC for export six to eight hours before deliberate departure, dnata’s crew of handlers originate up preparations for the animal’s accurate transportation. Extremely educated experts meticulously evaluate kinds, together with proof of any required vaccinations essentially based entirely entirely on the vacation online page online online and animal form, prior to ending an IATA compare checklist and performing all security assessments. The pet will then be invited into the overjoyed ACIC stays with adjustable temperature and light-weight controls to get sure its comfort. Canines will doubtless be in most cases walked for the length of their time in the actual export garden, together with presently prior to departure to the plane. Cats will supplied with a litter field in their stop whereas staring at for departure. A vet will doubtless be obtainable if any animal reveals symptoms of hurt, and people of the crew will remain with the pets till loading into the plane is total.


dnata’s top animal handling crew is extremely educated to get sure the comfort and security of all animals, together with domestic pets. All group are fully trained and updated in IATA’s Are residing Animals Regulations (LAR), the predominant long-established to transfer animals in a accurate and humane manner, and which is applied to all shipments.

At the side of permits to pressure various airside vehicles, group are educated to procure crates or containers for increased animals, reckoning on the form of plane and the airline customer’s requirements.

Complying with regulations

Working alongside Brussels Airport and the local Federal Company for Safety of the Food Chain (FASFC), dnata’s crew diligently follows all regulations together with implementing the 2-hour transit deadline between ACIC and plane to get sure imported pets remain aloof and overjoyed.

Canines are predictably basically the most smartly-liked pet to be handled at dnata’s ACIC facility, with over 1000 canines safely passing through in 2023-24, more than half of of which were police dogs heading foreign. Pet fish are also very unique traffic, with over 4000 containers of differing species imported. Tarantula spiders and various reptiles together with lizards, snakes, and ghekkos are also delicately handled.

dnata presently presents service excellence at Brussels Airport with a crew of 140 extremely educated aviation experts, handling over 100,000 tonnes of cargo yearly.

dnata is a leading world air and shuttle products and providers provider. Established in 1959, the company presents quality and accurate floor handling, cargo, shuttle, catering and retail products and providers in over 30 international locations all over six continents. In the financial yr 2023-24, dnata’s customer-oriented teams handled over 778,000 plane turns, moved over 2.9 million tonnes of cargo, uplifted 123 million meals, and recorded a total transaction brand (TTV) of shuttle products and providers of US$ 2.4 billion.

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