Skip to main content

Air India, India’s main global airline, has taken a vital step forward in its digital transformation lunge by selecting IBS Tool, a global leader in SaaS solutions for the commute industry, to revamp its air cargo operations. This strategic partnership targets to bolster Air India’s ambitious growth plans and give a steal to its operational effectivity.

In line with Air India’s commitment to digital transformation, the airline has opted for IBS Tool’s complete iCargo solution. This platform is designed to digitize and integrate diverse aspects of cargo management, from sales to billing, into a single, cohesive system. By leveraging the iCargo platform, Air India targets to streamline its processes and give a steal to chance-making capabilities, guaranteeing a more atmosphere friendly and effective cargo operation.



Nipun Aggarwal, Chief Industrial and Transformation Officer at Air India, highlighted the importance of this initiative, pointing out, “Air India is on a transformation lunge to now no longer handiest reaffirm its situation as a global leader in aviation but to also put foundations for future growth. Air cargo is one amongst the principle drivers of our roadmap for future growth, and technology will be on the core of it.”

The partnership with IBS Tool is timely, as Air India has embarked on a vital digital overhaul of its core agencies, along side passenger providers, snappy management, and cargo operations. The adoption of the iCargo platform is anticipated to play a pivotal feature on this transformation.

Somit Goyal, Chief Executive Officer at IBS Tool, expressed his enthusiasm for the collaboration, announcing, “As one amongst essentially the most iconic airways on this planet, partnering with Air India is a proud moment for IBS Tool. The Indian aviation market is on a vital upswing, and we’re excited to be partnered with a firm that’s devoted to riding this growth. We are proud that our market-main digital platform for the air cargo industry will serve the ambitious transformation dreams of Air India’s cargo offering and steal it from strength to strength.”


Implementation and Future Enhance

The main phase of the iCargo implementation is scheduled to be achieved inside 9 months from the conducting’s initiation. This phase guarantees to utter instantaneous enterprise advantages to Air India. Subsequent phases will introduce extra rate-added capabilities, extra improving Air India’s cargo operations as it strives to satisfy India’s ambitious target of going by ten million tonnes of air cargo per 365 days by 2030.

This strategic partnership underscores Air India’s dedication to leveraging chopping-edge technology to force its growth and preserve its aggressive edge in the global aviation market. As Air India continues to enhance its operations, the mix of the iCargo platform will be instrumental in guaranteeing that its cargo operations are atmosphere friendly, unswerving, and scalable.

The collaboration between Air India and IBS Tool is a vital milestone in the airline’s ongoing efforts to modernize its operations and situation itself as a lumber-setter in the

global air cargo industry. Because the partnership progresses, it is anticipated to utter mountainous advantages, now no longer honest for Air India but also for the broader Indian aviation market.

Jason Heien